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  1. #1
    Junior Member Fwdbog's Avatar
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    [Support] Unfortunately, Google Play Store has stopped.

    Got a Nexus10 which worked great for a month or so. It isn't rooted (I'm kinda a novice in android).
    A week ago I was unable to download anything from google play store, it just didn't do anything when I clicked download.
    Tried clearing cache and even factory reset. Seemed to get worse, now as soon as I click google play store I get the message "Unfortunately, Google Play Store has stopped."
    Sometimes that message appears at random (I assume it tries to install apps I had before the factory reset).
    Also when I surf to GS by chrome and try to install some app, as soon as I click "Log in" for my gmail account, chrome gets stuck (unable to load the page after login). Weird.

    I have no clue how to fix this. Any help please?
    Only think I haven't tried is something called flashing ROM, but I have little knowledge about that, could that help? if so what are the risks and how do I do it?

    Thanks.

  2. #2
    Senior Member thunderbolt_nick's Avatar
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    Flashing a ROM won't do anything since you aren't rooted.

    Have you tried clearing data on the Play Store app through Settings -> Apps scroll over to All and then look for the Play Store and then select clear data? Reopen the app and see if the problem still goes on.

    Also, try deleting your account through Settings under Accounts and resigning in.

  3. #3
    Junior Member Fwdbog's Avatar
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    Done those, but it didn't help.
    Till now I already managed to unlock, root and install the latest version of Google Play Store.
    Now when I try to click it I get "No connection", with a retry button.

  4. #4
    Senior Member thunderbolt_nick's Avatar
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    Quote Originally Posted by Fwdbog View Post
    Done those, but it didn't help.
    Till now I already managed to unlock, root and install the latest version of Google Play Store.
    Now when I try to click it I get "No connection", with a retry button.
    Are you on a data connection? Try retrying and if it doesn't connect after some time, try restarting the phone.

  5. #5
    Junior Member Jeronimus's Avatar
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    Quote Originally Posted by Fwdbog View Post
    Done those, but it didn't help.
    Till now I already managed to unlock, root and install the latest version of Google Play Store.
    Now when I try to click it I get "No connection", with a retry button.
    I've had a similar problem with my Nexus 7 wifi. I could reach the internet, but no Google apps functioned. In Google Play Store I got the message as described (no connection, retry). In other Google apps I got other failure messages.

    I rooted, unrooted, reset etc. with no results att all. I've spend days. (I'm a newbie).

    BUT ultimatively something worked. I logged into my Google account through Dolphin. The last couple of days the Google aps do function.

    I think it was an idea I got from one of the sites I've skimmed to find a solution.

    Sincerely,

    Jeronimus (Denmark)

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