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Thread: Can't access People

  1. #11
    Super Moderator danvee's Avatar
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    Please do..

  2. #12
    Junior Member simmo42's Avatar
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    Hi everyone,
    Sorry about the delay in getting back to you I have been onto Google now 5 times and the latest instructions from them were to:-
    Clear Cache in the People App.
    If that does not work then:-
    It means a factory reset !!!!!!!!!!!!
    I know I am not computer literate as a lot of people on here(age thing) but this seems drastic to me .
    Am I reading this correctly?
    Your opinions would be greatly valued.

  3. #13
    Super Moderator danvee's Avatar
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    Yep.
    You're reading correctly.
    Often, clearing out all of the crud (especially after an OS update) by Resetting, cures most (if not all) ills.
    It's a standard diagnostic procedure.
    Drastic - yes.
    Effective - yes: most times.
    Think of the time you've taken researching, trying stuff, etc - well over a month since you'd first posted here.
    If you'd done the reset initially, you'd have been set back up and running smoothly again within far less than a day.

    Your choice... :thumbup:
    Rosalie likes this.

  4. #14
    Junior Member simmo42's Avatar
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    I have been recommended the App. Gmail Group Share (Free). it is easy to load Groups and send them. The only problems I am having is that I have not yet worked out how to delete the address of the person who sent it to when I forward the email. Also how to stop the recipient of the email seeing all the other email addresses of the people it has been sent to. If anyone can help with these problems I would be most grateful.

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