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Thread: Three Touch Keys at Bottom Not Working

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    Junior Member Abhishek Nair's Avatar
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    Three Touch Keys at Bottom Not Working

    Hey guys, the 3 keys- back, home screen and recent apps- at the bottom of the screen are not responding. Even in apps the send button doesnt seem to work in potrait mode( it does in landscape mode). It is a real trouble to use the phone now! Its been 3/4 hours since this and I am not able to figure any solution out! I tried rebooting but even that hasn't worked. Please help guys! Please. Background of the phone, i haven't rooted it, it still has 4.2.2 Jellybean running on it with the standard ROM.

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    Senior Member Privatesamso's Avatar
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    Factory reset.

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    Super Moderator ggrant3876's Avatar
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    Quote Originally Posted by Abhishek Nair View Post
    Hey guys, the 3 keys- back, home screen and recent apps- at the bottom of the screen are not responding. Even in apps the send button doesnt seem to work in potrait mode( it does in landscape mode). It is a real trouble to use the phone now! Its been 3/4 hours since this and I am not able to figure any solution out! I tried rebooting but even that hasn't worked. Please help guys! Please. Background of the phone, i haven't rooted it, it still has 4.2.2 Jellybean running on it with the standard ROM.
    Welcome Abhishek Nair, if a factory reset doesn't help you may need a replacement. Could be a rogue app that you installed, if you remember what apps you installed right before it happened you could uninstall them and see if that helps.


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  4. #4
    Junior Member Abhishek Nair's Avatar
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    See the google now feature works when i swipe at the bottom, implying that its a software problem not hardware.So am gonna try the factory reset after backing up my data now. Fingers crossed!

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    Senior Member Privatesamso's Avatar
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    Good luck!

    Sent From My Nexus 4 (Pride and Joy)
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  6. #6
    Junior Member Abhishek Nair's Avatar
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    Did not work! Crap. So disappointed right now! Any suggestions people?

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    Senior Member Privatesamso's Avatar
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    Time for a return?

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  8. #8
    Junior Member Abhishek Nair's Avatar
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    Only option left?

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    Senior Member Privatesamso's Avatar
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    Yep, your device has problems

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    If I were you, I'd be thinking in terms of returning your phone for a replacement phone.
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