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  1. #1
    Junior Member Yenalom's Avatar
    Join Date
    Dec 2012
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    Can no longer connect to PC

    I had been routinely connecting my NEXUS 7 to my PC running WINDOWS XP using MS EXPLORER.

    Recently I had some problems with the PC unrelated to the NEXUS. I brought the PC to a shop which repaired it.

    Now I cannot connect the NEXUS to the PC. THE PC recognizes the NEXUS and then tries to install it. It fails with the message shownName:  Error message.jpg
Views: 714
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    All help is appreciated.

    Bob M

  2. #2
    Super Moderator danvee's Avatar
    Join Date
    Jun 2012
    Soggy NJ
    Nexus 7 (2nd Gen)
    Member #
    766 times
    Try a different cable?
    Different USB port?
    Try reinstalling the drivers?
    Try a different computer?
    How does it look in Device Manager?
    How does it look in Explorer?
    What 'problems' did they fix?
    Did they reinstall the OS?

    Lots of possibilities. What have you tried so far?

  3. #3
    Senior Member GreenI's Avatar
    Join Date
    Jun 2012
    Nexus 4
    Nexus 10
    Member #
    41 times
    I have also seen that in some cases you need to toggle the USB Debugging option (in Developer options) on or off for MTP to work correctly

    I have one PC where this needs to be ON and another where it needs to be OFF .... both PCs running same Windows versions and I have used exactly the same Drivers file on each

    Note CTP works correctly whatever the USB Debug state

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